Overall Experience Reviews For Sport Clips Haircuts of Palm Beach Gardens

I have had to slow down the amount of times I get a haircut in order to maximize social distancing during this pandemic. As a cancer survivor, I am in a higher risk category due to lung and heart damage from chemotherapy when I was 8 years old. The first two visits I had to SC on Northlake were fantastic - temperatures being taken, social distance seating available inside and out, all patrons and employees wearing masks. Then, this last Friday 11/13/2020 it was a complete 180. The cut was fine, the stylists all wearing masks. However, as I was finishing up I noticed a patron who the staff greeted by name come in without a mask despite the mandate on the door. Nobody said anything to him, and as I scanned around the room I saw that of the 4 customers in the joint, I was the only one wearing a mask. I fought with every ounce of my being to beat cancer - it was a concerted effort by not only me, but my family and friends. Stepping into an environment that blatantly disregarded my safety and the safety of others was extremely disheartening. Call me a snowflake if you like - I've had a limb cut off and survived chemo and cancer - I'll be fine. Sport Clips has lost a patron of 10 years.

Reply from Sport Clips Haircuts of Palm Beach Gardens:
Hello Mr. Van Deman. Thank you, very much, for your comments. We completely understand your feelings regarding the use of masks during these times. As you noted, we are taking extra precautions, including maintaining social distancing, requiring our employees to wear masks, using fresh capes and towels with each client and thoroughly cleaning our hands and stations between clients. As for requiring our clients to wear masks, you are correct, we do have a sign on our window asking clients to wear a mask in our store. That is our preference. However, since the state of Florida has rendered county mask requirement regulations unenforceable, we have chosen not to put our employees in the no win situation of policing a mask requirement among those who prefer not to use them. That being said, we will and are complying with all local laws and regulations. There was a time when masks were required by the county and at that time, all our clients were required to use a mask in our store. But at this time it is not required. However, we do allow our stylists to ask a client to wear a mask if they are not comfortable cutting hair on those who are not. Presently, all our stylists don't have an issue with it. I would like you to know that since we reopened in May after being closed for two months because of the pandemic, we have not had a single employee in either of our two stores test positive for the virus. I hope this at least explains the how/why of our operations. Again, we completely understand your point of view and look forward to the day we can put this pandemic behind us.

This Sport Clips is top notch! They are super clean, courteous and have a superior group of stylist. I have had 5 different stylist and I would highly recommend any and all of them!!! Today was Fefe, awesome job, thank you!!

I highly recommend this place to everyone!!! Clean, Professional, Good Price and very friendly staff !!! I've found my new place to get my haircut!! Abby was very professional and welcoming. She made me feel like an old--time customer. One of the best haircuts I have gotten in a long time !!! 5 STARS across the board for everything !!!